How will I know when it’s time to renew my subscription?
Between 6 to 4 weeks before your subscription is due, we will send you a reminder letter and you will have the opportunity to renew another year or two. It’s very simple; all you have to do is reply to the email and let us know of any changes.
Do you accept credit card payment?
We do accept credit cards, just email us your details and we will process your payment.
What happens if I still haven’t received a payment receipt or my query hasn’t been attended to?
We endeavour to attend to all concerns as soon as possible. However, email us again and check your return address, as sometimes the email bounces back. Please don’t forget to check your Spam (junk) mail in case it has landed there.
How often are the magazines distributed?
The magazine is distributed the first two weeks of every quarter (March, June, September & December)
Can I stop my subscription and get a refund?
We would appreciate you sending us an email with details of your request.
Can I buy a subscription here in Australia to send overseas?
Certainly, prices for specific countries are in the SHOP section of this website
Is there a magazine for boys?
Unfortunately, there is no magazine for boys at this stage.
If I live outside Australia is there a different price?
Yes, there are different prices if you are outside of Australia. Please email us at firstname.lastname@example.org or visit our SHOP page on this website.
What happens if I don’t receive my magazine?
If you have not yet received your magazine then please email us at email@example.com or call us at 04 4706 8734